Free delivery & hassle free returns

Delivery Information

We offer FREE delivery to all UK addresses via our delivery partners CitySprint and FedEx, depending on your location. 

UK DELIVERY TIMINGS:

We offer several delivery options to suit you.

1. All UK orders made before 2pm Monday - Friday can be delivered between 7:30am and 6pm on the next working day. Orders placed after this time will be delivered on the next available working day. 

2. Orders delivered to London postcodes, Monday - Friday (excluding public holidays) can be delivered on the same day if you place your order within the following timeframes. 
 - London orders made before 10am, Monday - Friday, can be delivered between 1pm - 6pm that day. 
 - London orders made before 2pm, Monday - Friday, can be delivered between 6pm - 10pm that day. 

3. Weekend delivery is also available for UK customers. 
 - Orders made before 2pm Friday (excluding public holidays) can be delivered on either Saturday or Sunday, between 4pm - 8pm.  

INTERNATIONAL DELIVERY COSTS & TIMINGS :

All international taxes and duties are included in the price of your jeans. Deliveries are charged at £9.95 per order, and are made via FedEx. 

Delivery to a European country - up to 2 working days.
Delivery to the rest of the World - up to 5 working days.

In some countries there may be a customs tax that needs to be paid on delivery when receiving an item from the UK. As this is varied state-to-state and country-by-country this charge has not been included so please be aware of this if you are ordering from a location that has such customs charges in place.

IMPORTANT DELIVERY INFORMATION

Once your order has been dispatched you will receive an email confirmation with a tracking number. Whilst we endeavour to despatch your Saltspin jeans as soon as possible, we can only do this if our payment gateway, Worldpay, have approved the payment. If for any reason your payment is rejected or not authorized then we will contact you via email to process the payment.

Parcels cannot be left in a safe place as a signature is required upon delivery. In the event that there is no-one available to sign for the parcel, our delivery partner will leave a card notifying you that they have taken the parcel back to your local depot. You will have approximately 7 working days to collect your parcel and if you do not collect in time then it will be returned to us. If this happens, we will be in contact with you to re-arrange delivery.

For UK deliveries, a re-delivery is charged at £5.95. For international deliveries, we will contact you once this been calculated.